Original Research

Identifying risks facing the South African tourism industry

Gordon Shaw, Melville Saayman, Andrea Saayman
South African Journal of Economic and Management Sciences | Vol 15, No 2 | a170 | DOI: https://doi.org/10.4102/sajems.v15i2.170 | © 2012 Gordon Shaw, Melville Saayman, Andrea Saayman | This work is licensed under CC Attribution 4.0
Submitted: 18 March 2011 | Published: 05 June 2012

About the author(s)

Gordon Shaw, University of Fort Hare, South Africa
Melville Saayman, North-West University, South Africa
Andrea Saayman, North West University, South Africa

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Abstract

Even though risks certainly influence  travel and tourism patterns, very little research has been conducted  into how the industry generally perceives and manages risks.  This article aims to (i) identify the risks the South African tourism industry deems important; (ii) construct a matrix for assessing the various risks identified and (iii) determine whether sectors of the industry rate the importance of risks differently. In total, there were 212  responses to the questionnaire in the survey on South African tourism businesses.  The statistical analysis included a factor analysis and an ANOVA (analysis of variance). Nine factors were identified and the ANOVA confirmed that sectors do perceive differing levels of importance in the various risks. The risk assessment matrix showed that internal risks are rated among the most important, even though little attention is paid to these in the literature.


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