Email this article 
Hide
Show all
Original Research
Identifying risks facing the South African tourism industry
Submitted: 18 March 2011 | Published: 05 June 2012
About the author(s)
Gordon Shaw, University of Fort Hare, South AfricaMelville Saayman, North-West University, South Africa
Andrea Saayman, North West University, South Africa
Full Text:
PDF (396KB)Abstract
Even though risks certainly influence travel and tourism patterns, very little research has been conducted into how the industry generally perceives and manages risks. This article aims to (i) identify the risks the South African tourism industry deems important; (ii) construct a matrix for assessing the various risks identified and (iii) determine whether sectors of the industry rate the importance of risks differently. In total, there were 212 responses to the questionnaire in the survey on South African tourism businesses. The statistical analysis included a factor analysis and an ANOVA (analysis of variance). Nine factors were identified and the ANOVA confirmed that sectors do perceive differing levels of importance in the various risks. The risk assessment matrix showed that internal risks are rated among the most important, even though little attention is paid to these in the literature.
Keywords
Metrics
Total abstract views: 7050Total article views: 15531
Crossref Citations
1. The effects of natural disasters on international tourism: A global analysis
Jaume Rosselló, Susanne Becken, Maria Santana-Gallego
Tourism Management vol: 79 first page: 104080 year: 2020
doi: 10.1016/j.tourman.2020.104080
2. Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda
Tai Ming Wut, Jing (Bill) Xu, Shun-mun Wong
Tourism Management vol: 85 first page: 104307 year: 2021
doi: 10.1016/j.tourman.2021.104307
3. Perspectives on the impact of external risks on the future of dive tourism at a high latitude reef complex in the Indian Ocean Region
D. Dimopoulos, D. Queiros, C. Van Zyl
Journal of the Indian Ocean Region vol: 17 issue: 2 first page: 178 year: 2021
doi: 10.1080/19480881.2021.1970440
4. The relationship between drought and tourist arrivals: A case study of Kruger National Park, South Africa
Fhumulani I. Mathivha, Ndivhuwo N. Tshipala, Zanele Nkuna
Jàmbá: Journal of Disaster Risk Studies vol: 9 issue: 1 year: 2017
doi: 10.4102/jamba.v9i1.471
5. Insurance uptake among small and medium-sized tourism and hospitality enterprises in a resource-scarce environment
Frederick Dayour, Charles A. Adongo, Albert N. Kimbu
Tourism Management Perspectives vol: 34 first page: 100674 year: 2020
doi: 10.1016/j.tmp.2020.100674
6. Exploring the impact of destination attachment on the intentional behaviour of the US visitors familiarized with Baja California, Mexico
Djamel Toudert, Nora L. Bringas-Rábago
Current Issues in Tourism vol: 21 issue: 7 first page: 805 year: 2018
doi: 10.1080/13683500.2015.1110566
7. Constructing a risk management indicator model for travel agencies: a resource integration perspective
Te-Yi Chang, Ching-Cheng Shen, Zhi-Wei Li
Asia Pacific Journal of Tourism Research vol: 24 issue: 10 first page: 1021 year: 2019
doi: 10.1080/10941665.2019.1653333
8. A Multi-Agent-Based Research on Tourism Supply Chain Risk Management
Luo Biao, Wan Liang, Liang Liang
Journal of Advanced Manufacturing Systems vol: 13 issue: 03 first page: 133 year: 2014
doi: 10.1142/S0219686714500097
9. The impacts of complementary information technology resources on the service-profit chain and competitive performance of South African hospitality firms
Jason F. Cohen, Karen Olsen
International Journal of Hospitality Management vol: 34 first page: 245 year: 2013
doi: 10.1016/j.ijhm.2013.04.005
10. Sinking deeper: The most significant risks impacting the dive tourism industry in the East African Marine Ecoregion
D. Dimopoulos, D. Queiros, C. van Zyl
Ocean & Coastal Management vol: 181 first page: 104897 year: 2019
doi: 10.1016/j.ocecoaman.2019.104897
11. Disaster risk, risk management, and tourism competitiveness: A cross‐nation analysis
Yang Liu, Peng Cheng, Zhe OuYang
International Journal of Tourism Research vol: 21 issue: 6 first page: 855 year: 2019
doi: 10.1002/jtr.2310
12. Assessing the Traveling Risks Perceived by South African Travelers during Pandemic Outbreaks: The Case of COVID-19
Pia Antoinette Plank, Luís Filipe Gomes, Paulo Caldas, Miguel Varela, Diogo Cunha Ferreira
Sustainability vol: 15 issue: 12 first page: 9267 year: 2023
doi: 10.3390/su15129267
13. The synergistic effect of natural disaster frequency and severity on inbound tourist flows from the annual perspective
Tian Lan, Yang Yang, Yuhong Shao, Mingzhi Luo, Fangyu Zhong
Tourism Management Perspectives vol: 39 first page: 100832 year: 2021
doi: 10.1016/j.tmp.2021.100832