Original Research
Die evaluering van 'n opleidingsprogram ten opsigte van interpersoonlike doeltreffendheid
South African Journal of Economic and Management Sciences | Vol 1, No 3 | a2552 |
DOI: https://doi.org/10.4102/sajems.v1i3.2552
| © 2018 L. I. Jorgensen, S. Rothmann
| This work is licensed under CC Attribution 4.0
Submitted: 02 July 2018 | Published: 30 September 1998
Submitted: 02 July 2018 | Published: 30 September 1998
About the author(s)
L. I. Jorgensen, Department of Industrial and Organisational Psychology, Potchefstroom University for Christian Higher Education, South AfricaS. Rothmann, Department of Industrial and Organisational Psychology, Potchefstroom University for Christian Higher Education, South Africa
Full Text:
PDF (603KB)Abstract
The South African Police Service (SAPS) is increasingly moving towards community policing. This movement makes great demands on the interpersonal efficiency of police officers and their trainers. It seems, however, that trainers in the SAPS seldom have sufficient knowledge and/or skills to manage interpersonal contact effectively. A two-group design was used to evaluate a training programme regarding interpersonal efficiency for instructors within the SAPS Training College. It transpired that interpersonal skills improved significantly after completion of the training programme. As far as qualitative impressions are concerned, it was found that certain organisational factors might inhibit the development of interpersonal efficiency of trainers.
Keywords
No related keywords in the metadata.
Metrics
Total abstract views: 1368Total article views: 590