Original Research

Personality attributes of successful franchisees in the fast foods sector in South Africa

B. von H Kasselmann, Johannes J. de Beer, Leopold P. Vermeulen
South African Journal of Economic and Management Sciences | Vol 5, No 1 | a2669 | DOI: https://doi.org/10.4102/sajems.v5i1.2669 | © 2018 B. von H Kasselmann, Johannes J. de Beer, Leopold P. Vermeulen | This work is licensed under CC Attribution 4.0
Submitted: 09 July 2018 | Published: 31 March 2002

About the author(s)

B. von H Kasselmann, Interaction Dynamics, South Africa
Johannes J. de Beer, Department of Human Resources Management, University of Pretoria, South Africa
Leopold P. Vermeulen, Department of Human Resources Management, University of Pretoria, South Africa

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Abstract

The aim of the study was to identify the personality traits, emotive responses and attitudinal orientation of franchisees. Cattell's 16 Personality Factor Questionnaire, the Personal Profile Analysis of Thomas International and Boshoff's Entrepreneurial Attitude Questionnaire were used. Measurements were obtained in respect of a sample of 80 restaurants belonging to a fast foods franchise. A stepwise discriminant analysis identified statistically significant differences between successful and unsuccessful groups in respect of five factors. Successful franchisees were emotionally more stable and sober·minded, exhibited a higher degree of shrewdness, displayed higher self-esteem. and were more compliant. The Jack-Knife Classification was used in devising a classification table to compare the observed and predicted success rates of franchisees. The study found that the identified five factors could be used to predict the potential success rate of franchisees.

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Crossref Citations

1. Selección de franquiciados mediante simulación con análisis conjunto
J.M. Ramírez Hurtado, F.J. Rondán Cataluña, F.M.ª Guerero Casas
Cuadernos de Economía y Dirección de la Empresa  vol: 10  issue: 31  first page: 171  year: 2007  
doi: 10.1016/S1138-5758(07)70087-7