Employees’ perceptions of performance evaluation in the manufacturing industry

Abstract

This study determines the management effectiveness of a performance evaluation system in a national manufacturing organisation. This organisation has developed and implemented a new performance evaluation system. After 3 years since implementation, the effectiveness of the system is determined. A questionnaire was used to obtain data from a systematic sample of both employees and supervisors of the organisation. The results show that the organisation should improve certain aspects of its performance evaluation system, like the documentation of information, training of supervisors and communication of strategy and objectives.