Original Research

Travel or technology? Business factors influencing management decisions

Anneli Douglas, Berendien Lubbe, Inger Fabris Rotelli
South African Journal of Economic and Management Sciences | Vol 16, No 3 | a362 | DOI: https://doi.org/10.4102/sajems.v16i3.362 | © 2013 Anneli Douglas, Berendien Lubbe, Inger Fabris Rotelli | This work is licensed under CC Attribution 4.0
Submitted: 15 February 2012 | Published: 02 September 2013

About the author(s)

Anneli Douglas, University of Pretoria, South Africa
Berendien Lubbe, University of Pretoria
Inger Fabris Rotelli, University of Pretoria

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Abstract

There is an on-going debate on the use of technology as an alternative to business travel, with industry and academia differing in their views on such substitution. This study investigates the trend towards substitution and identifies the factors and barriers that play a role in either supporting or limiting such substitution. The results provide management with an evaluation of the benefits of replacing business trips with videoconferencing and other alternatives, against the potential disadvantages of using these alternatives.



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