A study of customer commitment through the use of the conversion model in the South African motor vehicle industry

Nic Terblanche

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Crossref Citations

1. Motor vehicle evaluative criteria: Using unmet expectations as signals for dissonance
Sanjana Brijball Parumasur
Journal of Governance and Regulation vol: 4 issue: 3 first page: 115 year: 2015
doi: 10.22495/jgr_v4_i3_c1_p3

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South African Journal of Economic and Management Sciences | ISSN: 1015-8812 (PRINT) | ISSN: 2222-3436 (ONLINE)