Author Details

Boshoff, C., Department of Business Management, University of Port Elizabeth, South Africa

  • Vol 2, No 3 (1999) - Original Research
    Risk relievers in mail-order catalogue retailing: The case of the high-frequency purchaser of low-involvement products
    Abstract  PDF
  • Vol 4, No 1 (2001) - Original Research
    The measurement of consumer satisfaction with selected elements of the total retail experience: An exploratory study of fast food and supermarket retailers
    Abstract  PDF
  • Vol 6, No 1 (2003) - Original Research
    The controllable elements of the total retail experience: A study of clothing shoppers
    Abstract  PDF