Author Details
Terblanche, N. S., Department of Business Management, University of Stellenbosch, South Africa
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Vol 2, No 3 (1999) - Original Research
Risk relievers in mail-order catalogue retailing: The case of the high-frequency purchaser of low-involvement products
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Vol 4, No 1 (2001) - Original Research
The measurement of consumer satisfaction with selected elements of the total retail experience: An exploratory study of fast food and supermarket retailers
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Vol 6, No 1 (2003) - Original Research
The controllable elements of the total retail experience: A study of clothing shoppers
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