Consumer perceptions of supermarket service quality: Scale development and validation

PF Venter; M Dhurup

Crossref Citations

1. A measurement model for service capability from the customer perspective
Kun-Tzu Yu
Service Business vol: 7 issue: 4 first page: 563 year: 2013
doi: 10.1007/s11628-012-0180-8

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South African Journal of Economic and Management Sciences | ISSN: 1015-8812 (PRINT) | ISSN: 2222-3436 (ONLINE)